Frequently Asked Questions
Common questions from industrial cable buyers — and honest answers.
Ordering & Customization
Are NEXDOT cables genuine OEM or compatible replacements?
We build high-quality compatible replacements engineered to match OEM specifications. We do not sell rebranded OEM parts, and we are transparent about the difference.
Can you match my existing part number?
Yes. Send us your part number, drawing, or a photo of the existing cable and connectors — we will confirm compatibility and quote accordingly.
Can you make custom lengths and connector combinations?
Yes. Custom lengths, pinouts, connector configurations, wire marking, and overmolding are all available.
What is your minimum order quantity?
We offer flexible MOQs — samples for evaluation and bulk for production. Contact us with your quantity for specifics.
Quality & Compliance
How do you test your cables?
Every cable undergoes 100% electrical continuity and insulation testing before shipment.
What certifications do your products have?
Our cables are CE, RoHS and REACH compliant. Additional certifications can be discussed for bulk orders.
Do you provide datasheets or test reports?
Yes, available on request after order confirmation.
Lead Time & Shipping
What is your lead time?
Samples typically ship within 7 days; bulk orders depend on quantity and configuration. Contact us with your specs for a precise schedule.
Do you ship worldwide?
Yes. We export to markets worldwide via air and sea freight.